Shared Ride Airport Service - Conditions
- Extra luggage - $15.00 per piece (1 piece of luggage and a carry on)
- Golf bags, skis and bicycles are subject to an extra charge.
- Pickup and arrival times are subject to weather/road conditions, location and change.
- Delayed or missed flight arrivals are subject to a transfer fee ($35) for the next available service at up to an additional shared-ride rate.
- Prices are subject to change without notice.
Charter, Limo and Executive Service - Conditions
For
overnight Charters, the driver's accommodations, meals, tolls & parking supplied
by clients.
Licensing and Insurance Regulations
Licensing
and Insurance Regulations in Ontario are mandated foremost to assure
customer safety. ONTARIO COACHWAY is properly licensed and insured. We
meet or exceed all Ontario Ministry of Transportation rules and regulations.
General Conditions of Service
Ontario
Coachway cannot assume responsibility for any claims, losses, costs or
other expenses arising out of injury, accident or death, damage, loss
or delay of property, delay or inconvenience resulting from:
- the act or omission of any other party.
- Mechanical breakdown, government actions, labour disputes, weather conditions or any other factors beyond our control.
- Rider failure to follow instructions as to arrival points (Ground Transportation) in all Terminals at Pearson.
Ontario
Coachway reserves the right to refuse service to anyone at any time
before or during a trip his or her conduct is judged detrimental to the
harmony or comfort of the trip.
NO SMOKING OR ALCOHOL IN VEHICLES
Any damage or illegal actions resulting from passenger's disregard or negligence will result in fines and/or costs and they will become the responsibility of the passenger.
Luggage
Each passenger is allowed 1 piece of luggage and one carry-on. Extra
pieces will cost $15.00. Please advise the
office at the time of booking if you have more luggage so the proper
size vehicle can be assigned for the trip.
Departures
Departures from any location - approximately 4 to 7 hours prior to flight, subject to weather/road conditions, location and change.
Arrivals
On door-to-door Shared-Ride Service airport wait time averages 1-3 hours.
Additional holdovers due to delayed flights and circumstances beyond our control
Delayed or missed flight arrivals are subject to a transfer fee for the next available service at up to an additional shared-ride rate.
Cancellations Refund Policy
48 hours prior, no charge. 24 hour cancellation fee of 50%. Same day cancellation - no refund.
Passengers not checking into Ground Transportation or deciding to take alternate transportation which has been pre-booked with Ontario Coachway without giving proper cancellation notice - no refund and/or credit card will be charged.
It is the passenger's responsibility to give the proper address for all applicable fares.
Passenger's responsibility to monitor and inform office of ALL flight arrivals/departures regarding cancellations/delays. As well, passengers are responsible for providing correct flight information regarding arrivals, departures, dates and times.
Methods of Payment
Cash, Cheque or Visa, Amex, M/C.
Returned Cheques - $35.00 service charge.
